Exchanges

If you have purchased an item/s and decide you would prefer a different size or a new item/s entirely there are conditions in order to make an exchange.

Firstly you must complete the form below within 24 hours of receiving your goods.

If the exchange is approved, we will liaise with you to make the appropriate shipping arrangements.

Note: there is a R230 service fee to cover shipping costs that will be billed to initiate the process.

Upon arrival, the item/s will be inspected and provided it/they meet the following criteria, we will proceed:

  • no creased leather
  • no marks on the souls
  • no missing accessories (label, laces etc.)
  • no wear impressions on the inner.

If the new item/s cost more or less, you will either be refunded or billed the difference.

Once ready the new item/s will be couriered to you as per the arrangements agreed upon.

 

Before you exchange your Legions

The leather of your Legions will mould to the shape of your foot.

So if your shoe doesn’t feel snug on your first fitting, it does not necessarily mean that you’ve bought the wrong size!

Find a clean, comfortable space in your home or office where you can wear in your Legions for approximately an hour to see how they shape to your feet, then decide if you still need to process an exchange.

Note: Try avoid walking in them while you are doing this as it may crease the leather, preventing you from qualifying for an exchange – in case you do need one.