At Legion Footwear, protecting your privacy is a priority. This policy outlines how we collect, use, store, and protect your personal information when you interact with our website or services. By using our site, you agree to the practices described in this policy.
1. Information We Collect
We collect both personal and non-personal information to provide better services.
- Personal Information: Includes your name, email address, phone number, shipping address, and payment details when you place an order or create an account.
- Non-Personal Information: Data such as your IP address, browser type, and usage patterns are collected through cookies to enhance user experience.
Sensitive Information: Payment details are encrypted and processed through secure payment gateways. We do not store full credit card information on our servers.
2. How We Use Your Information
We use the information we collect to:
- Process Orders: To fulfill your purchases, manage shipping, and send order confirmations.
- Customer Service: To respond to your inquiries, address concerns, and provide support.
- Marketing & Communication: With your consent, we may send you updates on products, promotions, or news through email newsletters.
- Website Improvement: Analyzing non-personal data helps us enhance our website’s functionality and user experience.
3. Sharing Your Information
We do not sell or share your personal information with third parties, except:
- Service Providers: We may share your information with trusted partners like payment processors and shipping companies to complete your orders.
- Legal Requirements: If required by law, we may disclose your information to comply with legal obligations, regulations, or court orders.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to improve your experience on our website. Cookies help us track visitor behavior, understand user preferences, and deliver personalized content. You can disable cookies in your browser settings, but this may affect certain site functionalities.
5. Data Security
We take data security seriously. Your personal information is stored on secure servers, and we implement encryption, firewalls, and access controls to prevent unauthorized access. Payment details are processed using secure third-party platforms that comply with industry standards.
6. Retention of Data
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy or as required by law. If you request to delete your data, we will securely dispose of it.
7. Your Rights
You have the right to:
- Access your data.
- Correct any inaccuracies in your data.
- Delete your personal information.
- Withdraw Consent: You can opt out of marketing emails at any time by clicking the unsubscribe link or contacting us.
To exercise any of these rights, please contact us at [email protected].
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read their privacy policies before sharing any personal information.
9. Children’s Privacy
Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such data, we will take steps to delete it.
10. International Data Transfers
If you are accessing our site from outside South Africa, your information may be transferred to, stored, and processed in South Africa where our servers are located. By using our site, you consent to the transfer of your information.
11. Changes to Our Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the revised date, and continued use of the site constitutes acceptance of these changes.
Contact Us
If you have any questions or concerns about our Privacy Policy or how we handle your data, please contact us at:
Email: [email protected]
