Terms & Conditions

This website is the property of Legion Footwear (Pty) Ltd. The usage of the site, and /or the purchase of products on this site is subject to your agreement of the terms and conditions set forth herein. If you are not in agreement with these terms and conditions, do not proceed any further.

Detailed description of goods and/or services

Legion Footwear (Pty) Ltd is a business in the footwear industry that markets, sells and distributes these items to customers.

Delivery policy

Delivery in South Africa

If you place and pay for your order before noon on a business day, we try our best to ship it that day. If you place and pay for your order after noon we endeavour to ship the order the following business day. Your order should be delivered in a day or two after the courier service has collected it but please bear in mind we no longer have control over the delivery period once they have collected it. Deliveries could be delayed due to various reasons. In these instances, Legion Footwear (Pty) Ltd will not be liable for any consequential loss. Please ensure that you CHECK your delivery before signing for it. We will not accept liability for missing or damaged items unless this is brought to the attention of the delivery company. Please do not sign for your goods until you have physically checked them and are satisfied that they are in good condition. We uses a reliable delivery service. If there is nobody to sign for the package at the given delivery address, you will be phoned on the number you have provided in your website profile. If you can not be reached, the delivery will be attempted in the following days. Please contact us if you have any special delivery requirements.

We supply free delivery for all purchases in major South African cities. If you live on a farm or outlying area please contact us before placing your order to check if we can deliver to your location and if an additional delivery fees are applicable.

International Delivery

We DO NOT offer international Delivery.

Damage or loss

Legion Footwear (Pty) Ltd will not be responsible for any loss or damage to your product when couriered.

Exchange Policy

If you have purchased an item/s and decide you would prefer a different size or a new item/s entirely there are conditions in order to make an exchange. Firstly you must complete the Exchange form within 24 hours of receiving your goods. CLICK HERE for the Exchange form.

If the exchange is approved, we will liaise with you to make the appropriate shipping arrangements.

Please note: there is a R150 service fee to cover shipping costs that will be billed to initiate the process.

Upon arrival, the item/s will be inspected and provided it/they meet the following criteria, we will proceed:

  • no creased leather
  • no marks on the souls
  • no missing accessories (label, laces etc.)
  • no wear impressions on the inner.

If the new item/s cost more or less, you will either be refunded or billed the difference. Once ready the new item/s will be couriered to you as per the arrangements agreed upon.

Note: Please always try your best to order the correct sizes and items to keep Exchanges to a minimum. Abuse of this service will only lead to price increases or us having to remove it.

Return and Refunds policy

The provision of goods and services by Legion Footwear (Pty) Ltd is subject to availability. In the unlikely event of unavailability, we will refund the client in full within 30 days (usually much quicker). Cancellation of orders by the client will attract a 30% administration fee. Orders must be canceled within 24hrs of placing and paying for the order else no refund will be made whatsoever.

Legion Footwear (Pty) Ltd will only replace goods that are faulty due to poor workmanship or if the incorrect item has been delivered. Any discrepancies in the final product delivered to you must be reported to us within 24 hours of receipt. In this event, we will arrange for a courier to collect the item. Once returned, the item will be inspected and provided the fault is as claimed, all the tags are still attached and the item/s have not been worn and/or washed, a new item will be dispatched to you.

Sales and Offers

Please note all prices, sales. offers and discounts advertised on this website or on our social media are for this website only.

Customer privacy policy

Legion Footwear (Pty) Ltd shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from:

http://www.polity.org.za/attachment.php?aa_id=3569

By accepting these terms and conditions clients agree that Legion Footwear (Pty) Ltd may inform them via social media, email or SMS of promotions and new developments among the products and services we offer. Clients can opt out of notifications by requesting it via the email address supplied below.

Payment options accepted

Payment may be made via Visa and MasterCard credit cards or Visa, MasterCard and Maestro Debit Cards. Also by bank transfer into the Legion Footwear (Pty) Ltd bank account, the details of which will be provided on request.

If proof of payment is not received within 48 of the order being placed, the order will be cancelled.

Card acquiring and security

Card transactions will be acquired for Legion Footwear (Pty) Ltd via PayFast (Pty) Ltd who are the approved payment gateway for all South African

Acquiring Banks. PayFast uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.payfast.co.za to view their security certificate and security policy.

Customer details separate from card details

Customer details will be stored by Legion Footwear (Pty) Ltd separately from card details which are entered by the client on Payfast’s secure site. For more detail on PayFast refer to www.payfast.co.za.

Merchant Outlet country and transaction currency

The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction Currency is South African Rand (ZAR).

Prices

Legion Footwear (Pty) Ltd reserves the right to change prices at any time.

Variation

Legion Footwear (Pty) Ltd may, in its sole discretion, change this agreement or any part thereof at any time without notice.

*All policies appearing on our website apply.

Company information

This website is run by Karocki (Pty) Ltd based in South Africa on behalf of Legion Footwear (Pty) Ltd.

General Enquiries: info@legionfootwear.co.za

Billing Enquiries: info@legionfootwear.co.za

Tel: +27 (0) 71 681 6686

https://legionfootwear.co.za/